FAQ's

-       Yes, you may send exact cash amount to our Store located at 14C, Corner, Bukhari Comm, Lane 7, Khayaban-e-bukhari, D.H.A, Phase 6, Karachi Sindh (PK) Pakistan. Phone number 021-35242629 / 42. 

-       Our finance team is there from 10am – 4pm to receive your payment. Please inform gate team that you are there to make a payment so you are seated in different line.

-       Please Note payment must be made within one hour of purchase.

-       If purchase is made between 4pm – 10pm, while store is closed. Payment must be made to showroom by 11am latest, in order for us to not cancel your order.

-       For any purchase over Rs.50,000/- please provide a copy of your NIC as per the law.

-       Yes you may make cheque in the name of Yoca Pvt Ltd. No Cash cheques will be accepted.

-       For any purchase over Rs.50,000/- please provide a copy of your NIC as per the law.

-       Yes Our bank account detail is:

 

Bank Name: JS Bank
Account No. 0000639187

Title Yoca Pvt Limited

Branch Shaheen Complex Karachi

Branch Code 9001

 

-       Please Note payment must be made within one hour of purchase.

-       If purchase is made between 4pm – 10pm, while store is closed. Payment must be made to showroom by 11am latest, in order for us to not cancel your order.

-       A copy of transfer must be emailed to us at Sales@yocainc.com, along with your invoice copy, as proof. 

-       We are not processing online credit card payments currently.

-       You may come into our store and pay by credit card.

-       Our finance team is there from 10am – 4pm to receive your payment. Please inform gate team that you are there to make a payment so you are seated in different line.

-       Please bring your receipt copy

-       Payments need to be made within one hour of purchase.

-       If purchase is made between 4pm – 10pm, while store is closed. Payment must be made to showroom by 11am latest, in order for us to not cancel your order.

-       Once items has been purchased and payment received, our sales agent will call our customers and schedule a delivery time. Please allow  48hrs for someone to contact you.

-       Approximate Delivery Days:
a. Within Karachi: 3 – 7 Working Days.
b. Pakistan Nationwide 10 – 15 Working Days
c. International Will be informed once location is determined.

-       For international deliveries: Yoca does not deliver internationally. However we can assist in connecting our customers with logistics companies who can facilitate the shipment. Clients can directly pay them.  

1.    All Ramzan Sale items are on an ‘as is condition’, there is no exchange, refund, rectification or warranty on these items.

2.    Please read description and details completely. Items may have Surface abrasions, blemishes or scratches, and have been discounted accordingly.

3.    Please read our Terms and Conditions on web link in Detail prior to purchase.

4.    Please note – product colours, appearance, feel of your item can differ on your computer/laptop/tablet or handheld mobile device screens to how they appear in reality. Please choose carefully as there are no refunds in this instance. You confirming you have read these Terms is confirmation of your agreement that your goods are purchased on this understanding.

If item is sold out  can I place order at the same discounted price?

 

-       No we are not taking orders for our Ramzan Sale.

-       To place orders you may contact us after Eid.

 

Which items are on Sale?

-       Our Select furniture items are on Sale to view in showroom or online. At www.yocainc.com Click on Online Store button at the bottom.

 

-       Cushions are on sale only available in store for purchase.

-       Lights are on Sale only available in store for purchase

-       Accessories are on Sale only available in store for purchase.

 

 

Our hours of operation the sale are as follows .

Monday 18th May – 10am – 4pm

Tuesday 19th May – 10am -4pm

Wednesday 20th May – 10am – 4pm

 

 

- All Customers must wear Mask and gloves to enter.

 

- Customers are discouraged from touching any product.

 

- Children and Elderly are not permitted for their own safety.

 

- Please avoid visiting us if you have flu, cough or temperature.

Only two member from same group will be allowed entry at one time.

 

            - Please maintain distance of 4 – 6 feet from other clients.

 

- You may be requested to wait for your turn at entry incase of over flow.

 

For your convenience we have partial inventory available online